Frequently Asked Questions
Here are the answers to frequently asked questions (FAQs). If you have additional questions that are not answered here, please send them to support@mindxpansion.com so that we can answer them and consider including them in this list. Thank you - we look forward to serving you further.
General FAQ
- Q: Why are your prices so much lower than all of your competition?
- A: We have set up our operation for very high efficiency. We are trying to greatly expand this area of our business and the best way we can do that is to provide great value for our customers and let the word spread by word of mouth.
- Q: What inputs do I need to provide on the option grants and how do I give you that information?
- A: After you place your order, a screen will pop up with input boxes for you. If you have a lot of options and prefer to transfer the information in a spreadsheet, that will work fine also. Inputs include the option exercise prices, grant dates, and expiration dates. If there is a particular expected volatility level or risk-free interest rate that you wish to be used, you can provide those as inputs also. If there are any other inputs you would like used in the valuations or if you would like to specify your goals for the valuation, there is a box for inputting that information too. If there is any information you are unsure of, we can assist you in obtaining that information.
- Q: I like your services - can I place my order on-line?
- A: Yes, you can place your order on-line and you do not have to download anything. A full valuation report will be emailed to you.
- Q: Do you take credit cards?
- A: Yes, we take all major credit cards including Visa, Mastercard, American Express, and Discover Card. We also take orders using PayPal. Additionally, you can pay by check or money order.
- Q: I only provide my credit card number on secure servers. Is your server secure?
- A: Yes, all transactions through MindXpansion are handled by secure servers.
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